Sunwise® offers FREE shipping on orders over £35.00.
Orders under £35.00 will be charged £5.00 for Shipping.
All orders are shipped on a tracked 1-day delivery service with DHL.
For Guaranteed Delivery for Christmas place your order before 20th December. Any orders after this date will be shipped after 2nd January 2024.
Orders are shipped Monday to Friday, with any orders received Saturday or Sunday shipped out the following week.
To ensure safe arrival of your Sunwise® sunglasses, all of our shipments are tracked and require a signature upon delivery.
For all Sunwise® orders please allow 1-3 business days before delivery. Tracked and signed for orders are traceable so if you have a query on your order please email firstname.lastname@example.org and quote the order number.
Once your order has been shipped, you'll get an email with your DHL tracking number. You can use this to track the status of your order.
Orders placed on a public holiday will be despatched within 5 working days. If the delivery date falls on a public holiday, the delivery will be made the next working day.
For all Sunwise® orders placed outside the UK are not included in the free delivery over £35 deal.
For all Sunwise® orders placed within Europe are subject to a £10 delivery charge.
For all Sunwise® orders placed outside of the UK and Europe are subject to a £12 delivery charge.
For international orders the UK Vat does not apply, customers must pay tax with your local custom directly.
Damaged or incorrect orders
We aim to ensure your order arrives in perfect condition but occasionally things do go wrong. If your order arrives with obvious damage to the packaging, please do not accept the goods from the courier.
If the item(s) ordered within the package are found to be defective, damaged, or not the items ordered, please refer to the instructions on the Returns Policy page.
For information about returns, and to request a return please visit our Returns Policy page.